TMC's Advisor

The Advisor contains articles of interest to Canadian Business Professionals.

July 2022 - Contents:
How UCAAS Has Changed
If You Can't Stay Connected
The Cost of Telecom Failures
At Home in the Dark
This is the current issue - July 2022, Volume 9 Issue 3.
See the catalog for a list of all issues.

How UCAAS Has Changed
By Ellen Koskinen-Dodgson

Gartner’s Magic Quadrant is the go-to source when you want to know the players in a field such as UCAAS (unified communications as a service). The following table charts the dramatic changes from 2009 to 2021–players have appeared and players have disappeared, sometimes through acquisition, but more often not. Take a look and see if you agree with Gartner’s placements. Continue…

How UCAAS Has Changed
By Ellen Koskinen-Dodgson

Gartner’s Magic Quadrant is the go-to source when you want to know the players in a field. The following table charts the dramatic changes in UCAAS from 2009 to 2021. Continue…

If You Can’t Stay Connected
By Guy Robertson

Little things can overwhelm even the most sophisticated disaster plan. For example, your plan is based on the assumption that after an emergency, your power might fail but should return within three hours. But perhaps it will not be restored for several days. Never fear! At a substantial cost, your organization has purchased a state-of-the-art emergency generator. But will it work? Continue…

If You Can’t Stay Connected
By Guy Robertson

Little things can overwhelm even the most sophisticated disaster plan. When the cards are down, will yours stand up to the test? Continue…

The Cost of Telecom Failures
By Peter Aggus

Earlier this month, the Rogers network suffered a major outage whose impact was widespread. Clearly, as many have said, our reliance on telecom services needs to be reviewed. Whilst it is easy to blame Rogers, they are only the cause of this particular problem. Next time it could be a different carrier. So, if the real problem is the network design, what can we do? Continue…

The Cost of Telecom Failures
By Peter Aggus

Earlier this month, the Rogers network suffered a major outage whose impact was widespread. Whilst it is easy to blame Rogers, they are only the cause of this particular problem. Continue…

At Home in the Dark
By Elleni Koskinen

The recent Rogers outage has highlighted a common issue impacting our post-Covid workforce: how do you work from home without the services that you need? Network outages, power failures, and the dreaded system updates all impact our ability to work and stay connected. But whose responsibility is it to ensure that we have access to the resources that we need at home? Continue…

At Home in the Dark
By Elleni Koskinen

The recent Rogers outage has highlighted a common issue impacting our post-Covid workforce: how do you work from home without the services that you need? Continue…