Insights

The Old Consultant Question

Isn't it true that if you ask a consultant for the time, they'd borrow your watch?

IT people sometimes ask “Why do we need a consultant? They don’t know our environment, so we have to teach them how we do things before they can add value.” While that’s all true, management consultants deliver value in a number of ways:

  • Sometimes you’re just too close to a problem. An external consultant looks at the problem with fresh eyes, with none of the assumptions that are ingrained into long-term staff.
  • They've seen similar problems in a number of organizations and can draw useful parallels.
  • They have often developed proprietary approaches as they don't spend their time bogged down with 'keeping the lights on'.
  • They can validate to management what you have known for years.

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