Projects by Service Type

IT Management Services Outsourcing

TMC has helped clients through the assessment of when and what sort of outsourcing makes sense. The outsourcing process includes preparation of specifications and service level agreements as well as the management of the RFP process for IT Management Services Outsourcing. Options for outsourcing include:

  • Invoice audit
  • Invoice management: review and approval
  • Contract or vendor management
  • Contact centre
  • Telemarketing
  • Help Desk
  • Infrastructure management
  • Applications management
  • Full IT outsourcing

Here are a few example IT Management Services Outsourcing projects:

  • TMC conducted a bidding process for mobility services including mobile device management.
    CIO, a North American Land Developer
  • TMC prepared an RFP for telecommunications invoice auditing and management.
    Global Director IT Infrastructure, a major Software Company
  • TMC conducted an E911 assessment and recommended a E911 management system.
    Manager Client Services, a large Canadian Polytechnic

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